Privacy Policy
Your privacy is important to us. This Privacy Policy explains how Stonology (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit our website or make a purchase.
1. Information We Collect
- Personal Information: Name, email address, phone number, billing and shipping address.
- Order Information: Product details, payment method (processed securely through third-party gateways), and transaction details.
- Device & Usage Data: IP address, browser type, pages visited, and actions taken on the website.
- Cookies: Used to improve user experience, track preferences, and provide personalized recommendations.
2. How We Use Your Information
- To process and deliver your orders
- To provide order updates and customer support
- To improve our website and shopping experience
- To communicate promotional offers (only if opted-in)
- To ensure fraud prevention and secure transactions
3. Sharing of Information
We do not sell or rent your personal information. We only share information with trusted third parties such as:
- Payment gateways
- Courier and logistics partners
- Analytics and marketing tools
- Service providers who support our operations
All partners are required to maintain confidentiality and use your data only for the services they provide.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee 100% security.
5. Your Rights
- Right to access and update your information
- Right to request deletion of your data
- Right to opt-out of promotional communications
6. Cookies & Tracking
We use cookies to enhance browsing experience, analyze traffic, and personalize content. You can disable cookies through your browser settings, but some features may not work properly.
7. Third-Party Links
Our website may include links to third-party sites. We are not responsible for their privacy practices or content.
8. WhatsApp & Communication
Our WhatsApp number is used only for automated updates, order notifications, and promotional messages. It is not monitored by agents.
9. Changes to This Policy
We may update this Privacy Policy as needed. Updated versions will be posted on this page with the revised date.
10. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, please contact us at:
Business Hours: Mon to Sat, 10 AM – 5 PM
